Your privacy matters to us. This Privacy Policy explains exactly what personal data olybet collects, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines. We keep things straightforward — no confusing legal jargon where we can avoid it.
These cards highlight the core principles behind olybet's approach to data privacy. The full legal details are in the policy sections below.
Every piece of data you send to olybet — from your registration details to your GCash deposit information — is protected by 256-bit SSL encryption, the same standard used by Philippine banks like BPI and BDO. Your data travels securely and is never transmitted in plain text.
olybet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate your account, process transactions, comply with legal obligations, and improve your experience on the platform.
olybet processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules and regulations. We are committed to upholding the rights of Filipino data subjects as defined under Philippine law.
We only collect the data we actually need. Every piece of information olybet collects has a specific, documented purpose — whether that's verifying your identity, processing a GCash withdrawal, or sending you a relevant promotion. We don't collect data just because we can.
As an olybet player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of processing and withdraw your consent for marketing communications at any time — no questions asked, no complicated process.
olybet does not hold onto your data indefinitely. We retain personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by Philippine law and regulatory obligations. Once data is no longer needed, it is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how olybet ("olybet," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") who access or use the olybet online gaming platform at olybet.cc (the "Platform"), including all associated games, features, and services.
olybet is committed to protecting the privacy and personal data of all its players, particularly those based in the Philippines. This Policy is drafted in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
By registering an account on the olybet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please do not use the Platform.
This Policy applies to all personal data collected through the olybet website, mobile-optimised platform, customer support channels, and any other olybet-operated touchpoints. It does not apply to third-party websites or services that may be linked from the Platform.
For the purposes of the Data Privacy Act of 2012, olybet acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players using the Platform. This means olybet determines the purposes and means of processing your personal information.
Where olybet engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or customer support platforms — those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with olybet's instructions and applicable Philippine data privacy law.
For any data privacy enquiries, requests, or complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
olybet collects the following categories of personal data:
Where olybet collects sensitive personal information as defined under the Data Privacy Act — such as government ID numbers — this is done solely for identity verification and regulatory compliance purposes. Such data is subject to heightened security controls and is not used for any other purpose without your explicit consent.
olybet collects personal data through the following means:
olybet uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, government ID details |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing and improving gaming services | Gaming, behavioural, and technical data |
| Fraud prevention and security monitoring | Technical, financial, and gaming data |
| Anti-money laundering (AML) compliance | Identity, financial, and transaction data |
| Responsible gaming monitoring and support | Gaming, behavioural, and limit data |
| Customer support and dispute resolution | Communications and account data |
| Marketing and promotional communications | Contact data and marketing preferences |
| Legal and regulatory compliance | All categories as required |
Under the Data Privacy Act of 2012, olybet processes your personal data on the following legal bases:
olybet does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:
Third-party providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification services, cloud hosting providers, customer support platforms, and analytics providers. These parties are contractually prohibited from using your data for any purpose other than providing services to olybet.
olybet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
olybet may share data with fraud prevention agencies and industry bodies where necessary to detect, prevent, or investigate fraudulent activity, money laundering, or other illegal conduct affecting the Platform.
In the event of a merger, acquisition, or sale of all or part of olybet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
Where personal data is transferred outside the Philippines — for example, to cloud hosting providers — olybet ensures that appropriate safeguards are in place, including contractual clauses that meet the standards required by the National Privacy Commission. Your data will not be transferred to countries that do not provide an adequate level of data protection without your consent or appropriate legal safeguards.
olybet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. They help us remember your preferences, keep you logged in, and understand how players use the site.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform and your ability to log in or make transactions. For marketing cookies, you can withdraw consent at any time through your account settings or by contacting our support team.
olybet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial and transaction records | 10 years (AML regulatory requirement) |
| KYC verification documents | Duration of account + 5 years after closure |
| Customer support communications | 3 years from last interaction |
| Gaming and session logs | 3 years from date of activity |
| Marketing preference records | Until consent is withdrawn + 1 year |
| Technical and device logs | 12 months from collection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with olybet's data disposal procedures. Where data must be retained for longer due to an ongoing legal dispute or regulatory investigation, it will be held until the matter is resolved.
olybet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While olybet takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are also responsible for keeping your olybet login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by olybet. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15.
You have the right to request a copy of the personal data olybet holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data olybet holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most account details directly through your account settings.
You may request the deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to olybet's legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to olybet's overriding legal or regulatory obligations.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
olybet will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly. There is no charge for exercising your rights, unless requests are manifestly unfounded or excessive.
The olybet Platform is strictly intended for persons aged 21 years and above. olybet does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through our registration process and KYC verification procedures.
If olybet becomes aware that personal data has been collected from a person under 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the olybet Platform, please contact our support team immediately.
We encourage parents and guardians in the Philippines to use parental control software and to have open conversations with young people about the risks of online gambling. olybet supports responsible gaming at every level.
With your consent, olybet may send you promotional communications about new games, bonuses, special offers, and platform updates via email or SMS. These communications are tailored to your gaming preferences and activity on the Platform.
You can opt out of marketing communications at any time by:
Please note that opting out of marketing communications does not affect transactional communications — olybet will still send you important account-related notifications such as deposit confirmations, withdrawal updates, and security alerts.
olybet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email and display a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the olybet Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way olybet handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
General Support: [email protected]
Response time: Within 30 calendar days of receipt of your request.
Support is available in English, 24 hours a day, 7 days a week.
If you are not satisfied with olybet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For more information about your rights and our broader commitments, please also review our Terms & Conditions and Responsible Gaming policy.
Your data is safe with us. Now that you know exactly how olybet protects your privacy, join thousands of Filipino players enjoying slots, live casino, bingo, and more — with fast GCash deposits and round-the-clock support. Must be 21 or older to register.